It's about human connection. 

We get it - you've been having conversations since you spoke your first words! However, what makes a conversation feel connected and easy is a delicate balance. The intricacies of human behaviour means that they don't always go well. 

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The art of conversation.

Great conversations help us to connect, engage and influence. Through conversation we build trust and relationships. In fact, the ability to communicate through conversation separates us from all other species on the planet! 

Great conversations are an art. You can learn the art of great conversation online with The Conversation Academy.
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Why learn with us?

We are experts in human behaviour and the art of conversation, with a proven track record in making a difference in how people communicate with each other.

Through bite-sized, accessible and easy-to-apply online learning, you can improve your personal impact on others and the outcomes of your interactions with others, one conversation at a time.

Learn how to connect through conversation.

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Our programmes help you to learn from the latest thinking and research in human behaviour. You'll learn how to better connect with others, achieving more through the conversations you have every day, at work or at home, whatever the context. You’ll explore online modules, and exchange experiences and ideas with other participants, keeping each other accountable. 

Customer Conversations
Learn how to converse with customers in our flagship course - GREAT Customer Service. Customer experience is based on trust and emotion first, process and systems second. Learn how to give your customers a GREAT experience through the art of conversation.

Leadership Conversations

Learn how to communicate as a leader. Become more aware of your impact as a leader and how you connect with and impact others.


COMING SOON.

Sales Conversations

Learn how to have sales conversations that inspire trust. People buy from people they trust - the conversations you have with your customers and prospects make the biggest difference in sales success. 

COMING SOON.

Our online courses

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